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We'll gladly answer your fax development questions... even before you start your project.  Questions sent by e-mail to cas@faxback.com are usually answered by a programmer in less than 24 hours.  Please include the word "CAS" in the subject of your e-mail (such as "CAS question").

To reach a member of our FaxBack technical support team during support hours:

    7:00am - 4:00pm PST weekdays 

  • E-mail support@faxback.com
  • Fax (503) 597-5399
  • Phone (503) 597-5360

Please provide the following information so that we may better help you:

  • Company name and phone number
  • FaxBack product and version number
  • A description of your computer and networking environment (type of computer, operating system)
  • A brief description of the issue and, if possible, provide a scenario which we may use to reproduce the problem